Returns & Exchanges

At AK Galleria, we want you to be completely satisfied with your fashion purchase, which is why we offer a hassle-free 14-day return and exchange policy for all unworn items with original tags attached.

Return Process

• 1.
  Initiate Your Request

  Log into your AK Galleria account or visit our Returns Portal to select the items you wish to return and provide a reason for the request.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all designer tags, authenticity cards, and protective seals are intact.

• 3.
  Schedule a Pickup

  Once your request is approved, our courier partner will contact you within 24-48 hours to collect the parcel from your doorstep.

• 4.
  Quality Check and Refund

  After our team inspects the returned items, we will process your refund to the original payment method or issue store credit within 7 business days.